The purpose of the present Terms and Conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the SELLER to the consumer.
Order confirmation
Any contractual information is subject to confirmation by e-mail sent to the address indicated by the consumer on the order form.
Proof of the transaction
Any computerised records, as stored in the computer systems of www.destinybracelet.com under reasonable and secure conditions are considered as proof of any and all communications, and placed orders and payments occurring between the parties. The order forms and invoices are archived out on a reliable and durable backup system and can be used as evidence.
Product information
Every effort has been made to ensure the accuracy of the information presented on the SELLER’S SITE. THE SELLER or its suppliers are thus not responsible for any consequences, incidents, special damages resulting from electronic transmissions, nor for the accuracy of the transmitted information, even in cases where the SELLER had knowledge of the possibility of such damage. The names and brands of products or manufacturers are used solely for purposes of identification. Any photographs, descriptions and prices of the products are not contractually binding.
Period of validity of offered products and related prices
Our prices are valid for the day the site is consulted.
Terms of delivery
The products are delivered to the address indicated by the consumer on the order form within a period of 5-7 business days and solely within the geographic zones we serve. All our products exit our warehouse in perfect condition. The customer must notify the carrier (or postman) of the slightest trace of impact (holes, traces of crushing etc..) on the parcel, and if so indicated, refuse acceptance of the parcel. A new and identical product will be sent to you without cost. No responsibility shall be assumed for the exchange of any product declared, a posteriori, damaged during transport, unless reservations were duly expressed at the time of receipt of the parcel. As with all shipping, delays and lost product may occur, in such cases we will contact the carrier and request an inquiry. If appropriate, the merchant will be reimbursed by the carrier and a new, identical parcel will be delivered at the expense of the merchant. We shall not assume any responsibility for extended delays in delivery that are within the purview of the carrier, notably in case of lost products, inclement weather, or strikes.
Delivery problems due to the carrier
Any and all anomalies concerning the delivery (damage, product missing that is included in the delivery note, damaged parcel, broken products…) must be so indicated on the delivery note without fail in the form of a “Handwritten claim statement”, accompanied by the signature of the customer. The consumer must also expressly confirm any anomaly by contacting the carrier within the next (2) two business days following the date of delivery by way of registered post with acknowledgement of receipt, in which the specific claims are clearly stated. The consumer must also transmit a copy of this post to the address OF THE SELLER. Without this document, we cannot exchange any items.
Delivery errors
On the same day as the delivery or on the first business day following the delivery, the consumer must submit to the SELLER any and all claims of erroneous delivery and/or of non-conformity of products in terms of their type and quality, as compared to those listed on the order form The formulation of this claim vis-a-vis the SELLER may be submitted to the address of the SELLER. Any claim that is not submitted according to the abovementioned rules and within the allotted timeframe will be disregarded and will release THE SELLER from all responsibilities vis-à-vis the consumer. In case of erroneous delivery or exchange, any product to be exchanged or reimbursed must be returned to the SELLER in its entirety in its original packaging in perfect condition and sent to address OF THE SELLER. In order for a return to be accepted, the event must be reported to and have the consent of the SELLER, and if it is agreeable, will re-ship the package to the proper address. Shipping costs shall be assumed by the SELLER, except in cases where the product does not correspond to the original declaration made by consumer in the context of the return.
Product warranty
The present provisions shall not deprive the consumer of the legal guarantee which obliges the SELLER to guarantee against all consequences of latent defects of the sold item. The consumer is expressly informed that the SELLER is not the manufacturer of the products presented on the SELLER’S SITE and that the SELLER shall accept no liability with respect to defective products. Therefore, in case of damages to a person or property, solely the manufacturer shall assume responsibility for any liability as so claimed by the consumer and in accordance with the information listed on the packaging of said product. The warranty period is one year (1 year). Excluded from this warranty are all products that are modified or repaired by the customer or any other entity, other than the service providers selected by the SELLER. The warranty can be extended in accordance with the terms specified in the shop and on the site in the Workshop section. The Company does not undertake to guarantee the occurrence of any event mentioned in the site, or in the any associated e-mails.
 Payment and reimbursement Payment is accepted solely in the form of credit card or online electronic payment. Online payment is assured via a secure internet connection. A further payment mode is cash-on-delivery, in which the buyer pays the carrier and only at the time of delivery of the merchandise. The Company reserves the right to add, temporarily or definitively suspend a payment system in order to optimise the quality of the service and without prior notification. In the event the User is not satisfied, the Company shall undertake to reimburse the amount initially paid by the user as soon as possible and unconditionally, with the exception of transmission and shipping costs. To request reimbursement, the user is asked to send a request to the e-mail address below for each message addressed by the Company to its customers.
Right of withdrawal
The right of withdrawal shall apply to legal persons only. In accordance with articles L. 120-20, the consumer must return the unwanted product at his/her expense within seven (7) calendar days. This short timeframe starts at the time the order is received by the consumer. Any and all returns must be reported beforehand to the Customer Service of the SELLER. The product must be returned to the address OF THE SELLER. Only products that are sent in their entirety, in their complete original packaging, intact and in perfect condition for resale will be taken back. Any product that is damaged or whose original packaging has been damaged in any way will not be reimbursed, taken back, or exchanged. This right of withdrawal will be exercised without penalty, with the exception of any related dispatch and/or return fees. In the event the right of withdrawal is exercised, the consumer may request reimbursement of the amount paid, or to exchange of the product. In the event of an exchange, the forwarding fees shall be paid by the consumer. In the event the right of withdrawal is exercised, the SELLER shall make every effort to reimburse the consumer in within thirty days.
Proprietary rights
Any use of the trademarks present on the site is strictly prohibited.
Acts of God (force majeur)
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Force majeur denotes any and all unforeseeable, inevitable and independent circumstances beyond the control of the parties and that cannot be prevented by them, despite all reasonably possible efforts. The party affected by such circumstances shall notify the other within ten business days after the date the event becomes known. The two parties shall contact each other within three months, unless made impossible by the specific force majeure, in order to examine the impact of the event and to agree on the conditions under which the contract shall then be executed.
In the event any force majeur lasts for a period exceeding one month, the present Terms and Conditions may be terminated by the injured party. It is explicitly agreed that the following shall be considered as occurrences of force majeure or fortuitous events, in addition to those that are generally upheld by the courts and tribunals: blocked means of transport, earthquakes, fires, storms, floods, lightening, failure of telecommunication networks, or difficulties occurring in telecommunication networks external to the client.


No partial validation
In the event one or more stipulations of the present Terms and Conditions are held to be invalid and declared as such in the application of the any law, regulation or following a definitive decision by a competent court, any other stipulations shall remain in force to their full extent.
No waiver
The failure of either party to pursue any breach of any of the provisions of the Terms and Conditions against another party hereof shall not be construed as a waiver of any such provisions.
Applicable law
These Terms and Conditions are governed by law. This also applies for rules of substance and for rules of form. In case of litigation or claim, the consumer shall first contact the SELLER to obtain an amicable solution.
Protection of personal data
All data you provide to us will be used to process your orders.
In accordance with Legislative Decree No. 196 of 30 June 2003 relative to the protection of the personal data vis-a-vis the SELLER – you will dispose of rights of correction, consultation, modification and deletion of any data you have communicated to us. This right may also be exercised on-line.
All orders placed via the SELLER’S SITE implies full and unconditional acceptance of the SELLER’s Terms and Conditions by the customer. In case of sale to a legal person, any disputes concerning the sale (prices, Terms and Conditions, products,…) shall be subject to applicable law before the Tribunal of Commerce of the headquarters of the SELLER.